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$1,075 in Sales from Instagram DMs in 15 Hours

ILTHY Fashion · Fashion brand

+22% conversion15 hours

Challenge

ILTHY ran Instagram ads but couldn't handle the DM volume manually. Replies were slow, inconsistent, and salespeople missed the peak engagement window.

Solution

AI chatbot connected to Instagram Direct. Every DM gets an instant, personalized response with product recommendations, sizing info, and direct purchase links.

Results

  • +22% conversion rate from DM conversations
  • $1,075 in sales in a single 15-hour campaign
  • Response time: from hours to seconds
  • 100% of DMs answered — zero missed

How EXALT24 Delivers This

Instagram is the #1 sales channel in UAE. Every comment under your post, every DM after seeing your story — that's a potential customer. With EXALT24, your AI agent on Bitrix24 Open Channels handles them all: replies to DMs, responds to comments, creates CRM leads, and follows your sales script perfectly.

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