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From 1 Gym to 20 with AI-Powered CRM

GymNation UAE · Fitness

20 locations3x productivity

Challenge

GymNation — now the Middle East's largest gym chain — needed to scale sales, marketing, and customer service across rapidly expanding locations. Manual processes couldn't keep up with growth.

Solution

Full CRM implementation with AI-powered automation: lead scoring, campaign personalization, service automation.

Results

  • Scaled from 1 to 20 locations (20 more planned)
  • 110,000+ active members
  • 3x sales productivity
  • +20% conversion rate improvement
  • AI handles lead prioritization and campaign optimization

How EXALT24 Delivers This

GymNation used enterprise CRM. Our stack is Bitrix24 — more affordable, more flexible, and with Open Channels that integrate Instagram, WhatsApp, and Facebook. Plus: our AI agents on the front line, handling inquiries about memberships, prices, and schedules — 24/7, in Arabic, English, and Hindi.

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